What is useful to have ready
None of this is required, and a missing piece is not a problem. But the more of it you have, the faster we can see who may be responsible:
- The date, roughly where it happened, and what the road or path was like at the time.
- What kind of e-bike it was — make and model if you know them, and whether anything on it had been changed, converted or replaced.
- Who else was involved: a driver and their registration, a pedestrian, a delivery platform you were working for, or nobody at all.
- Anything already written down — a police reference, an insurer’s reference, a hospital or GP record, a report you made to the council or to the seller.
- Photographs. Of the scene, the bike, the damage and your injuries. These are the things that go missing first.
Time limits do not wait
In England & Wales there is generally a three-year limit for personal injury claims under the Limitation Act 1980, and different rules apply to children and in some other situations. Evidence usually disappears well before the limit does, so it is worth looking at your position early.
Please note: We write about e-bike accidents in England and Wales — how they happen, and who may be responsible for them. Every accident turns on its own facts, so what we set out here is general guidance rather than advice about yours, and nothing on this page is a promise about whether you have a claim, how long it would take, or any amount that might be involved. How we handle the details you send us is set out in our privacy notice.